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UHD PHOTO UPLOAD
UHD Student ID Card Frequently Asked Questions

The Gator Card is the official university identification card and is property of the University of Houston–Downtown (UHD). The Gator Card is issued to provide access to facilities and services such as the university library, the computer labs, and to Sports & Fitness.

The issuance of an active Gator Card will be based upon an individual's primary affiliation with UHD and is only valid and active when the bearer is a registered student, staff, faculty, alumni, or university affiliate of the University of Houston-Downtown.
The Gator Card will now include a declining balance GatorCash option. GatorCash functions just like a traditional debit card but can only be used at all UHD Dining Services locations. GatorCash becomes active when money is deposited onto the Gator Card.

Any 'first time' Student, Staff, or Faculty member will not be charged for their initial card. However, there is a replacement fee of $10.00 if your card is lost, stolen, or damaged.

The Department of Sports and Fitness
Student Life Center, 3rd Floor
713-221-8225
No, you have the option of submitting an online photo by visiting the following link myphoto.uhd.edu or visiting the UHD Student Life Center in person to have your photo taken and printed. Be sure to have a valid government issued ID for identity verification.
Student Life Center hours of operation are Monday-Thursday 7am-9pm Friday 7am-7pm.

After your photo has been submitted you will receive an email to your university email address within 24 hours informing you of the status of your submitted photo. Photo requirements are listed on the Myphoto webpage. (https://myphoto.uhd.edu/instructions.aspx)

If you would like a physical card, please visit the Student Life Center here on campus, located at 150 Girard Street Houston, TX 77002 to pick up your card. Your card will be ready for pick up within 24 hours of submission during normal business hours.
If you would prefer an Electronic ID Card and have submitted your online photo via MY Photo, please download the Touchnet App to obtain your electronic ID Card. Your photo will be made visible on your mobile device within 24-48 hours of approval.

Please visit the following QR code to access the Touchnet App. If you have technical issue downloading app, please email ID@uhd.edu for support.


State Driver License or ID, Passport, and US Military ID.

Student Life Center does not mail out University ID cards, please contact ID@uhd.edu with any questions regarding this matter. Please visit our UHD Photo Upload site for more information on obtain an Electronic Gator Card. https://myphoto.uhd.edu/.
If you have a damaged, lost or stolen card please visit the Student Life Center to request a replacement ID. Replacement ID’s cost $10.00 for Student, Staff, and Faculty. You can also email ID@uhd.edu to report that your card has been lost.
If you have a declining balance on your card, please reach out to University Business Services to ensure your funds have been transferred to your new ID card once printed. Please visit https://www.uhd.edu/administration/university-business-services/gator-card/Pages/gator-card-faqs.aspx for more detailed information.
You will only need to deactivate your card if you have Gator Cash on your card.
To deactivate your UHD Gator Card, please log into your Touchnet app and select deactivate card. To deactivate your card over the phone, please contact our office at (713)221-8225 or ID@uhd.edu.
To reactivate your card, please notify our office before printing a new card to ensure the information is transferred correctly. Our office can be contacted at (713)221-8225 ID@uhd.edu. You can also visit us in person in the Student Life Center on the 3rd floor.

To inquire about funds transfer please contact
GatorCash (Declining Balance)
Mary Torres, Director
University Business Services
One Main Building, Suite S910

713-221-8611
gatorcard@uhd.edu
Your ID will be ready for pick up after 24-48 hours of receiving an approval email.
Your application for an UHD ID card will be delayed. You will receive an email indicating the reason why the photo is not acceptable and will have to either re‐upload another picture or visit the Student Life Center to have your UHD ID card manually produced.
Please review the detailed instructions tab on photo submission requirements at the following link https://myphoto.uhd.edu/instructions.aspx.
Please email ID@uhd.edu to report that your card has been lost and our Customer Services Coordinator will follow up with you in 24 hours during normal business hours.
Please visit the Student Life Center to request a replacement ID. Replacement ID’s cost $10.00 for Student, Staff, and Faculty.
GatorCash (Declining Balance)
Mary Torres, Director
University Business Services
One Main Building, Suite S910

713-221-8611
gatorcard@uhd.edu