University of Houston-Downtown - ID Card Photo Upload

What is the Gator Card?

The Gator Card is the official university identification card and is property of the University of Houston–Downtown (UHD). The Gator Card is issued to provide access to facilities and services such as the university library, the computer labs, and to Sports & Fitness.

The issuance of an active Gator Card will be based upon an individual's primary affiliation with UHD and is only valid and active when the bearer is a registered student, staff, faculty, alumni, or university affiliate of the University of Houston-Downtown.
The Gator Card will now include a declining balance GatorCash option. GatorCash functions just like a traditional debit card but can only be used at all UHD Dining Services locations. GatorCash becomes active when money is deposited onto the Gator Card.

Is there a charge for the UHD Gator Card?

Any 'first time' Student, Staff, or Faculty member will not be charged for their initial card. However, there is a replacement fee of $10.00 if your card is lost, stolen, or damaged.

Where do I go to take an ID picture on campus?

The Department of Sports and Fitness
Student Life Center, 3rd Floor
713-221-8225

Do I have to submit a photo?

No, you have the option of submitting an online photo by visiting the following link myphoto.uhd.edu or visiting the UHD Student Life Center in person to have your photo taken and printed. Be sure to have a valid government issued ID for identity verification.
Student Life Center hours of operation are Monday-Thursday 7am-9pm Friday 7am-7pm.

How will I know that my online photo is acceptable?

After your photo has been submitted you will receive an email to your university email address within 24 hours informing you of the status of your submitted photo. Photo requirements are listed on the Myphoto webpage. (https://myphoto.uhd.edu/instructions.aspx)

I just submitted my online photo. How do I get my Gator Card?

If you would like a physical card, please visit the Student Life Center here on campus, located at 150 Girard Street Houston, TX 77002 to pick up your card. Your card will be ready for pick up within 24 hours of submission during normal business hours.
If you would prefer an Electronic ID Card and have submitted your online photo via MY Photo, please download the Touchnet App to obtain your electronic ID Card. Your photo will be made visible on your mobile device within 24-48 hours of approval.

How do I find the APP in my App store?

Please visit the following QR code to access the Touchnet App. If you have technical issue downloading app, please email ID@uhd.edu for support.

Do I need to bring anything to pick up my Gator Card?

State Driver License or ID, Passport, and US Military ID.

Will you mail me my Gator Card?

Student Life Center does not mail out University ID cards, please contact ID@uhd.edu with any questions regarding this matter. Please visit our UHD Photo Upload site for more information on obtain an Electronic Gator Card. https://myphoto.uhd.edu/.

What do I do if I lose my Gator Card?

If you have a damaged, lost or stolen card please visit the Student Life Center to request a replacement ID. Replacement ID’s cost $10.00 for Student, Staff, and Faculty. You can also email ID@uhd.edu to report that your card has been lost.
If you have a declining balance on your card, please reach out to University Business Services to ensure your funds have been transferred to your new ID card once printed. Please visit https://www.uhd.edu/administration/university-business-services/gator-card/Pages/gator-card-faqs.aspx for more detailed information.

How do I deactivate my UHD Gator Card?

You will only need to deactivate your card if you have Gator Cash on your card.
To deactivate your UHD Gator Card, please log into your Touchnet app and select deactivate card. To deactivate your card over the phone, please contact our office at (713)221-8225 or ID@uhd.edu.

How do I reactivate my card once I deactivate it?

To reactivate your card, please notify our office before printing a new card to ensure the information is transferred correctly. Our office can be contacted at (713)221-8225 ID@uhd.edu. You can also visit us in person in the Student Life Center on the 3rd floor.

To inquire about funds transfer please contact
GatorCash (Declining Balance)
Mary Torres, Director
University Business Services
One Main Building, Suite S910

713-221-8611
gatorcard@uhd.edu

I just submitted my online photo. How long should I wait before coming to pick it up?

Your ID will be ready for pick up after 24-48 hours of receiving an approval email.

What happens if the photo I supply does not meet the requirements specified by UHD Photo Upload?

Your application for an UHD ID card will be delayed. You will receive an email indicating the reason why the photo is not acceptable and will have to either re‐upload another picture or visit the Student Life Center to have your UHD ID card manually produced.
Please review the detailed instructions tab on photo submission requirements at the following link https://myphoto.uhd.edu/instructions.aspx.